Consignment Journey

Consignment Journey — How DahlHouse Works

Your Step-by-Step Guide

  1. Submit Your Item
    Fill out our consignment form and include photos, measurements, and a description. You'll receive an automatic confirmation email once we receive your submission.
  2. Review & Approval
    Within three business days, Sara reviews each submission. You'll receive an email indicating which items were approved or declined. Approved items move on to listing.
  3. Item Listing
    Once approved, we create a detailed listing on the DahlHouse marketplace—typically within three business days. Your item stays live for up to 90 days.
  4. Sale & Delivery
    When your item sells, you'll receive either a prepaid shipping label or pickup instructions, depending on your selected delivery method. Ship or coordinate pickup within three business days.
  5. Confirmation & Payout
    After delivery is confirmed, your sale is added to our monthly payout cycle. You receive payment at the end of the month. Buyers will also be invited to share styling photos via our Upload Your Look page.
  6. Listing Expiration Options
    Day 85: We send a reminder email.
    Day 90: You choose to relist, discount, donate, or request return. If we don't hear from you within 14 days, we may donate the item at our discretion.

Who Does What

  • Consigner – Submits items, ships or arranges pickup, decides on 90-day options, and receives payouts.
  • Sara / DahlHouse Team – Reviews submissions, creates listings, communicates approvals or declines, sends shipping labels or pickup instructions, and manages expiration reminders.
  • Buyer – Purchases the item, coordinates pickup if local, receives the product, and can upload a styling photo via our Upload Your Look page.

Next Steps & Links

Thank you for trusting DahlHouse—we're excited to help you give your pieces a second life.